Samsung Trade-in Program Powered By Cartlow

Trade-in and Save

Save up to AED 3,300 and

get cash at your doorstep.

TRADE-UP NOW

Trade-in and Save

Save up to AED 3,550

Trade-in up to 3 old televisions and get up to AED 3,550* cashback each

TRADE-UP NOW

How does it work ?

STEP 1

Purchase: Go to www.samsung.com/ae and purchase any Samsung smartphone, tablet, smartwatch or television.

STEP 2

Visit: www.samsungtradein.ae, Select your old device and complete the evaluation. Up to 3 devices can be traded in (smartphones, tablets, smartwatches or televisions).

STEP 3

Keep your old device ready, our trade-in partner will contact you for door step evaluation or pick up in 10-14 days.

STEP 4

Upon successful evaluation, the evaluated amount of your device will be transferred to you.

The offer is available only at Samsung authorized online Trade-In partner stores, appointed by Samsung.1.This Samsung Trade-In Offer (the “Offer”) is available to customers (“Customer(s)”) in the United Arab Emirates.
This Offer comprises a trade in (“Trade-In”) by which customers are welcome to trade-in their current smartphone, tablet, or wearable devices from selected brand (“Old Device(s)”) with any Samsung device (“New Device(s)”) for a certain value payable by the Customer. New Devices shall limit to the following:
1. Samsung Smartphones;
2. Samsung Tablets;
3. Samsung Wearables.
4. Samsung Televisions.
Customer shall be able to purchase the New Device on www.Samsung.com/ae , and then visit www.Samsungtradein.ae and complete the online evaluation form. After evaluation, a partner associated with Samsung will contact customers to collect their Old Devices, and complete the final physical evaluation as a necessary requirement for Trade-In.
Once the Customer completes the Trade-In process, they will receive the evaluation amount through a bank transfer or via cash (if customer are based in Dubai and Sharjah).
For Televisions Trade-in, the customer will receive the evaluation amount through a bank transfer.

For Trade-In, the below conditions apply:

The Offer is available only at Samsung authorized online Trade-In partner stores, appointed by Samsung. For more information click here.
For Old Devices to be eligible for Trade-In (“Eligible Device(s)”) must be included in the following list that also includes the price estimates, for more information click here.
Eligible Devices shall be limited to devices that are in a good quality usable condition. The Online Trade-In partner appointed by Samsung will have the sole discretion in deciding the Eligible Devices.

Trade-In General Conditions:

The Customer should visit www.Samsungtradein.ae to initiate the Trade-In process.
The Customer shall be at least 18 years old; or have the permission of his/her parent or his/her legal guardian.
The personal data available on the Old Device must be cleared by the Customer prior to handing it over.
Customer shall remove any SIM card or memory cards including personal data from the Old Device.
Customers can Trade – in up to three (3) devices in one transaction and shall get an instant discount on their New Device purchases.
Samsung and its online Trade-In partner shall not accept liability for loss of any content, data or any other information contained in the Old Device.
Customer is aware of the loss of all content including contact numbers stored on the Old Device.
The Samsung associated partner shall not be liable for any costs or damages that may incur because of the loss thereof.
The Customer evaluates its Eligible Device via the www.Samsungtradein.ae in order to provide the initial estimation. The final estimation, it will be decided by the online Trade-In Samsung associated partner appointed by Samsung upon collection of the Old Device, then classified as per the following:

Mobile, Tablets and Smartwatches
Grade A	Grade B
Fully Functional	Faulty Device
Minor Scratches Accepted	Cracks or broken device
No Missing parts (battery, back cover, sim tray, buttons etc.) Any parts Missing (battery, back cover, sim tray, buttons etc.)	Any parts Missing (battery, back cover, sim tray, buttons etc.)
Free from all the locks (Device locks, network lock, google lock, Apple lock)	Any locks (Device locks, network lock, google lock, Apple lock)

Televisions
Grade A	Grade B	Grade C
Fully Functional	Fully Functional	Cracked or Broken unit
No dent, no cracks, no damage	No dent, no cracks, no damage	Unable to turn on
Complete set with OEM remote and stand	Without OEM remote or stand	Faulty Device

Customers shall share their identification details and IMEI number of their Old Device to the Samsung associated partner. Samsung shall not be liable for any loss or theft of this data.
In order to validate the Trade-In and payment, customers will have to share the IMEI number available on the New Device to the online Trade-In Samsung associated partner Website.

Samsung shall be entitled at its sole discretion and subject to any applicable law, to terminate or modify the Offer or to modify these Terms and Conditions at any time prior the Offer Period or during the Offer Period.
Samsung shall not be liable to the Customer for any loss and/or damages of any kind suffered in connection with the purchase, redemption and/or use of this Offer or the inability to use this Offer.
By participating in this Offer, the Customer accepts that any dispute of whatever nature which is directly or indirectly related to these Terms and Conditions or to their or her participation in the Offer, will be subject to, governed and construed by the laws and regulations of the United Arab Emirates and such disputes shall be resolved by the competent courts in the United Arab Emirates.